Shipping policy

Shipping Policy

At NOREVIK, we aim to deliver your order quickly, safely and reliably.

Order Processing

Orders are usually processed and dispatched within 1–2 working days after your order has been placed.

Our warehouse operates Monday to Friday (excluding weekends and public holidays).

Where a product page displays a different dispatch estimate, that information will take priority.

Delivery Times

Standard UK Delivery

  • England, Scotland & Wales: FREE Delivery
  • Estimated delivery time: 2–5 working days after dispatch.

Large Furniture

Large items such as sofas, beds and other oversized furniture are delivered by specialist couriers.

Estimated delivery time:

7–10 working days

Delivery Areas

We currently deliver throughout mainland United Kingdom.

Some remote locations may require additional delivery time or incur an extra delivery charge. If this applies to your order, we will contact you before dispatch.

Deliveries to Northern Ireland may be subject to an additional shipping charge depending on the size and weight of the order.

Multiple Packages

Some products are shipped in more than one package.

These parcels may arrive on different days and may be delivered by different couriers.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking information.

Depending on the shipment, tracking may be provided for each individual parcel.

Delivery Partners

We work with trusted delivery partners including:

  • Royal Mail
  • DPD
  • FedEx
  • Yodel

or other reputable courier services depending on the size and destination of your order.

Order Changes & Cancellation

If you need to cancel your order or change your delivery address, please contact us as soon as possible at:

support@norevik.co.uk

Once your order has been dispatched, we may no longer be able to make changes.

Failed Deliveries

Please ensure your delivery address is accurate.

If an order is returned because of an incorrect address or repeated failed delivery attempts, additional delivery charges may apply before the order can be resent.

Damaged, Missing or Incorrect Items

Please inspect your order upon arrival.

If your order is damaged, incomplete or incorrect, please contact us within 48 hours of delivery.

Please include:

  • your order number;
  • photographs or videos showing the issue.

This allows us to resolve your claim as quickly as possible.

Delivery Delays

While we always aim to deliver within the estimated timeframes, delays may occasionally occur due to:

  • severe weather;
  • public holidays;
  • peak shopping periods;
  • courier delays;
  • circumstances beyond our reasonable control.

If your delivery is significantly delayed, we will keep you informed whenever possible.

Questions

If you have any questions regarding shipping or delivery, please contact us:

Email: support@norevik.co.uk